Shipping policy
Thank you for shopping with Elix torg. We aim to deliver your orders quickly and safely.
 Order Processing
- All orders are processed within 1–3 business days.
- Orders are not shipped or delivered on Sundays or public holidays.
- If we experience a high volume of orders, shipments may be delayed slightly.
 Shipping Time
- Standard Delivery: 4–9 business days
- Express Delivery (if available): 1–4 business days
Delivery times may vary depending on your location.
Shipping Charges
- Shipping charges are calculated at checkout based on your location.
- We may offer free shipping on selected products or orders above a certain amount.
 Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS.
- You can track your order using the provided link.
 Shipping Locations
- We currently ship across India.
- Some remote areas may have limited delivery options.
 Delays
- Delays can occur due to weather, courier issues, or unexpected circumstances.
- We are not responsible for delays caused by third-party shipping partners.
 Damaged or Lost Packages
- If your order arrives damaged, please contact us within 24 hours with photos.
- If your package is lost in transit, we will assist you in resolving the issue.
 Incorrect Address
- Please ensure your shipping address is correct.
- We are not responsible for orders delivered to incorrect addresses provided by customers.
 Contact Us
If you have any questions about your order, feel free to contact us:
- Email: elixtorg24@gmail.com
- Phone: 9745380458